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SHIPPING - Planning to ship your vehicle cross country?
The auto transport industry is huge. In fact, the U.S. vehicle shipping services market reached $10.1 billion in 2025 according to IBISWorld.
The issue…
Not all companies have your best interests in mind. There has been a sharp rise in complaints against auto transporters and brokers reported by the Federal Motor Carrier Safety Administration (FMCSA).
The good news?
Armed with the right information, you can spot the bad actors and find an auto transport service that delivers your car or truck safely and securely.
In this guide:
- Understanding The Different Types of Auto Transport
- How To Verify A Legitimate Transport Company
- What To Know About Enclosed Auto Transport Services
- Red Flags To Watch Out For
- Getting The Best Value For Your Money
Understanding The Different Types of Auto Transport
The first thing you need to do is understand the options available to you.
There are two primary types of vehicle transport:
- Open car transport – Your vehicle is transported on an open trailer exposed to the elements. It is the most common and cost-effective solution.
- Enclosed car transport – Your vehicle is transported in a trailer with sides and a roof. Maximum protection from the outside.
The reality…
Open carriers transport about 97% of all vehicles. It's the industry standard for non-delicate automobiles. And damage reports represent less than 1% of total shipments.
The exception…
If you are transporting a luxury car, classic vehicle, boat, or anything worth more than $100,000 you should consider trustworthy enclosed auto shipping for your enclosed auto transport services. You'll pay more but get the added peace of mind that comes with knowing your high-value vehicle is fully protected.
Enclosed transport protects vehicles from harsh weather, road debris, dust, and curious eyes. It's the elite level of protection for high-end automobiles that demand it.
How To Verify A Legitimate Transport Company
This next step is ABSOLUTELY CRUCIAL.
Auto transport brokers AND carriers that operate between states must be registered with the FMCSA and given a six-digit "MC Docket" number. Transport companies also have a seven-digit "USDOT" number.
This is how to look them up:
- Go to FMCSA's SAFER website
- Enter company's MC or DOT number
- Confirm their operating authority is valid and active
- Check if their insurance coverage is up-to-date
If a company won't give you these numbers, then it's time to move on.
Couldn't be easier, right?
A legitimate auto transport company will have no problem showing you their credentials. They will display their MC and USDOT numbers prominently. They will also provide proof of licensing and insurance coverage. That's just the way it is.
What To Know About Enclosed Auto Transport Services
Enclosed shipping is more expensive. The reality is that you are going to pay more if you want full coverage.
Expect to pay at least 30% to 60% more than open transport. For a 500-mile journey, this could mean paying $1,000 enclosed as opposed to $650 open.
Before you balk at the price difference, remember what you are paying for.
Enclosed trailers usually only carry 2 to 6 vehicles at a time compared to 7-10 on open carriers. This means:
- More focused attention
- Faster delivery in many cases
- Hydraulic lifts for loading and unloading
- Soft tie-down straps to prevent scratches
Enclosed is not just recommended, it's required for vehicles with low ground clearance (4.5″ or less). Loading a car onto an open carrier can damage the undercarriage.
Red Flags To Watch Out For
Transporting a vehicle can sometimes feel like the wild west.
Here are the warning signs a company is out to take advantage:
- No licensing displayed – If you can't find the MC number or DOT number on the company website, then that's an immediate red flag.
- Too good to be true pricing – Significantly low quotes almost always involve bait-and-switch tactics to sneak on fees later.
- Pressure to sign right away – Legitimate companies give you time to think and ask questions.
- Unclear contract terms – No "fine print" excuses. Everything should be in plain language.
- No physical address or contact details – If they can't be found, it's because they don't exist.
What many consumers don't realize…
Brokers exist. Brokers are companies that arrange transportation on your behalf. They are not illegal, but they don't actually move your vehicle. That's done by an actual carrier. They take a commission and pass on your information to the transport company.
If you are working with a broker, it's better to know it up front.
So always ask them: "Are you a broker or a carrier?"
Getting The Best Value For Your Money
Getting multiple quotes from different companies is non-negotiable.
You need a ballpark figure so you know what to expect. But don't just go with the lowest bidder. Consider their reputation, insurance coverage, and customer reviews. A slightly higher quote from a trustworthy company is far better than a low rate from a less reputable one.
The extra tips:
- Get it in writing – Quotes, delivery time frame, insurance coverage, and cancellation policy should all be confirmed in writing.
- Know what insurance covers – Understand the carrier's policy and get additional insurance if necessary for your vehicle's value.
- Document vehicle condition – Take photos before drop-off to protect yourself in case damage happens.
- Be flexible with dates – Many carriers offer discounted rates if you can work with their schedule.
- Read contract carefully – Hidden fees? Look for surcharges, terminal fees, insurance deductibles, etc.
One last tip…
Things may not always go smoothly. If they don't, there are consumer remedies available. You can report them to the FMCSA through their National Consumer Complaint Database. Filing a report holds companies accountable and prevents them from scamming others.
Wrapping Things Up
Shipping a car doesn't have to be a headache.
The key is knowing what to look out for before you sign on the dotted line. Verify their credentials with the FMCSA. Know the difference between open and enclosed transport. Be aware of the red flags that signal a less-than-reputable company.
To summarize:
- Verify MC and DOT numbers
- Go enclosed for high-value vehicles
- Get multiple quotes, but choose reputation over price
- Document all before and after conditions
- Know your rights if there is an issue
The auto transport industry transports millions of vehicles annually. The vast majority of vehicles arrive with no problems. By following these tips, you greatly increase the odds of being in that category.
Don't treat your vehicle any less than you would a major purchase. Do your due diligence and take care of business like a pro.
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